Courtesy of NAILD.org
In order to provide our customers with the best
possible service, USHIO America has provided all
of our Customer Service Representatives, Inside
Salespeople and our Sales support staff with one
of the best Lighting courses in the Industry.
The National Association of Lighting
Distributors (NAILD) undertook the development
of the Lighting Specialist I (LS-I) course. This
response to the requests of their members who were
seeking course elements different than those
which were available at the time. Their reasons,
and the resulting course structure, matched up
well with our own requirements.
Thus, when the LS-I program became available, we
decided to adopt it for several reasons.
Lighting is a complicated discipline. We believe
that having been introduced to some of the
physics, some of the chemistry, the way in which
we see using the eye and the brain, as well as
being able to recognize the important
characteristics of the various sources we
provide, lets each associate gain a better sense
of the richness in our chosen business.
We supplement the materials offered in the LS-I
course using our own Learning Center, and
encourage individuals to explore their own areas
While there is much, much more than what's
covered in LS-I to know, we feel it offers a
good starting point for making those additional
topics accessible to our associates. We hope
you'll find that this preparation contributes to
the experience you find in working with us.