USHIO America, Inc.

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Customer Satisfaction Survey

Please help us by taking a couple of minutes to tell us about our products and services that you have received from USHIO. We are going to take your important opinions and/or requests into our consideration to improve our products and services.

* Fields are mandatory

* Company:
* Name:
* Title:

* Phone:
     Fax:
* E-Mail:

* Address:

* City:
  * State:  * Zip Code:

* Are you a current USHIO Customer?:

*1) Job Description  (check all that apply)
 Management
 Purchasing
 Engineering/Maintenance
 Sales
 Marketing
 Specifier/Designer/Architect
 Other. Please specify:
 

*2) Lamp Use  (check all that apply)
 End-User
 Distributor/Dealer
 Original Equipment Manufacturer
 Specifier/Designer/Architect
 Service/Repair/Maintenance
 Exporter
 Other. Please specify:
 

*3) Market/Industry  (check all that apply)
 Architectural/Landscape/Display
 Stage/Studio/Television/Video
   Photographic
 Audio-Visual/Projection
 Graphic Arts/Printing
 Medical/Dental/ophthalmic
 UV Curing
 Heat Treating
 Oven
 Machine Vision
 Fiber Optic
 Automotive/Aviation/Marine
 Semiconductor
 Printed Circuit
 Copier/Laser Printer
 Other. Please specify:
 
*4) Who you currently purchase lamps from?

1) 

2) 

3) 

*5) Annual Lamp Requirement

*6) Please select your opinions...
 


A) Products

USHIO products meet or exceed your expectations for operating characteristics, materials, workmanship, and warranty?
Strongly Agree Agree No Opinion Disagree Strongly Disagree

B) Prices
USHIO lamp prices are competitive?
Strongly Agree Agree No Opinion Disagree Strongly Disagree

C) Delivery
USHIO delivery meets or exceeds your expectations?
Strongly Agree Agree No Opinion Disagree Strongly Disagree

D) Quality & Speed of Response
USHIO's response time to issues meets or exceeds your expectations?
Strongly Agree Agree No Opinion Disagree Strongly Disagree

E) Issue Resolution
USHIO provides issues resolution which meets or exceeds your expectations?
Strongly Agree Agree No Opinion Disagree Strongly Disagree


7) I would like to receive more information on specific product such as

 
8) Comment

 

 
 


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