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Lamp & Ballast Recycling

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Customer Satisfaction Survey

Please help us by taking a couple of minutes to tell us about our products and services that you have received from USHIO. We are going to take your important opinions and/or requests into our consideration to improve our products and services.

* Fields are mandatory

* Company:
* Name:
* Title:
* Phone: Fax:
* E-Mail:
* Address:
* City: * State:

*1)

Job Description (check all that apply)

Management
Purchasing
Engineering/Maintenance
Sales
Marketing
Specifier/Designer/Architect
Other. Please specify:

*2)

Lamp Use (check all that apply)

End-User
Distributor/Dealer
Original Equipment Manufacturer
Specifier/Designer/Architect
Service/Repair/Maintenance
Exporter
Other. Please specify:

*3)

Market/Industry (check all that apply)

Architectural/Landscape/Display
Stage/Studio/Television/Video
Photographic
Audio-Visual/Projection
Graphic Arts/Printing
Medical/Dental/ophthalmic
UV Curing
Heat Treating
Oven
Machine Vision
Fiber Optic
Automotive/Aviation/Marine
Semiconductor
Printed Circuit
Copier/Laser Printer
Other. Please specify:

*4)

Who you currently purchase lamps from?

*5)

Annual Lamp Requirement

*6)

Please select your opinions...

A) Products
USHIO products meet or exceed your expectations for operating characteristics, materials, workmanship, and warranty?

Strongly Agree Agree No Opinion Disagree Strongly Disagree

B) Prices
USHIO lamp prices are competitive?

Strongly Agree Agree No Opinion Disagree Strongly Disagree

C) Delivery
USHIO delivery meets or exceeds your expectations?

Strongly Agree Agree No Opinion Disagree Strongly Disagree

D) Quality & Speed of Response
USHIO's response time to issues meets or exceeds your expectations?

Strongly Agree Agree No Opinion Disagree Strongly Disagree

E) Issue Resolution
USHIO provides issues resolution which meets or exceeds your expectations?

Strongly Agree Agree No Opinion Disagree Strongly Disagree

I would like to receive more information on specific product such as

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