USHIO Survey

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Lamp & Ballast Recycling

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Customer Satisfaction Survey

Please help us by taking a couple of minutes to tell us about our products and services that you have received from USHIO. We are going to take your important opinions and/or requests into our consideration to improve our products and services.

* Fields are mandatory

*Company:
* Name:
* Title:
* Phone: Fax:
* E-Mail:
* Address:
* City: * State:

*1)

Job Description (check all that apply)

Management
Purchasing
Engineering/Maintenance
Sales
Marketing
Specifier/Designer/Architect
Other - Please specify:

*2)

Lamp Use (check all that apply)

End-User
Distributor/Dealer
Original Equipment Manufacturer
Specifier/Designer/Architect
Service/Repair/Maintenance
Exporter
Other - Please specify:

*3)

Digital Projector Type:

*4)

Number of Digital Screens?

*5)

Lamp Brand Used?

If Other:

*6)

Annual Lamp Requirement:

*7)

Please select your opinions...

A) Products
USHIO products meet or exceed your expectations for operating characteristics, materials, workmanship, and warranty?

Strongly Agree Agree No Opinion Disagree Strongly Disagree

B) Prices
USHIO lamp prices are competitive?

Strongly Agree Agree No Opinion Disagree Strongly Disagree

C) Delivery
USHIO delivery meets or exceeds your expectations?

Strongly Agree Agree No Opinion Disagree Strongly Disagree

D) Quality & Speed of Response
USHIO's response time to issues meets or exceeds your expectations?

Strongly Agree Agree No Opinion Disagree Strongly Disagree

E) Issue Resolution
USHIO provides issues resolution which meets or exceeds your expectations?

Strongly Agree Agree No Opinion Disagree Strongly Disagree

Comment