WARRANTY FOR SYNERGY LED MR16
Ushio America, Inc. Limited Warranty
for Synergy LED MR16 Products:
Ushio warrants the Synergy LED MR16
("Product") to be free of
manufacturing defects in material
and workmanship (normal wear and
tear excepted) for a period of two
years from date of purchase. If the
Product is determined to be
defective, Ushio will repair or
replace the Product, or give credit,
at its option. Please return the
defective product to the retailer,
distributor, or dealer where you
purchased the product, for repair,
or replacement, or at the dealer's
option, refund or credit. Ushio does
not pay incoming freight on warranty
claims. Ushio will pay return
freight to a North American address
for warranty claims.
This warranty does not cover abuse,
cosmetic damage, or damage due to
acts of God, misuse, negligence, or
modification to any part of the
Product. This warranty does not
cover damage due to failure to
follow directions regarding
operation of the Product and also
does not cover connection to
improper power supply (more than
12.5 volts), lightning strike or
other power surge or any other
primary side (line voltage) problem,
or attempted repair by anyone other
than a facility authorized by Ushio
to repair the Product. This warranty
specifically disclaims any damage
done to user equipment. In no event
shall Ushio be responsible for
removal or reinstallation of any
Product or for the expenses
associated thereof. This warranty is
given only to the original end user
customer and may not be assigned or
transferred to anyone else. It is
the purchaser's obligation to retain
proof of purchase documentation
which shows the date of purchase.
Ushio will not warrant any defective
Product that has had its date of
manufacture or other such pertinent
information altered or removed.
Please refer to the Product brochure
and/or
www.ushio.com for more
detailed information on the proper
use of the Product, including which
types of 12 volt transformers and
fixtures the Product is compatible
with.
REPAIR OR REPLACEMENT OR REFUND OR
CREDIT AS PROVIDED UNDER THIS
WARRANTY IS THE EXCLUSIVE REMEDY OF
THE CONSUMER. USHIO SHALL NOT BE
LIABLE FOR ANY INCIDENTAL OR
CONSEQUENTIAL DAMAGES, OR FOR BREACH
OF ANY EXPRESS OR IMPLIED WARRANTY
ON THIS PRODUCT. ANY REQUIRED BY LAW
IMPLIED WARRANTY OF MERCHANTABILITY
OR FITNESS FOR A PARTICULAR PURPOSE
ON THIS PRODUCT IS LIMITED IN
DURATION TO THE DURATION OF THIS
LIMITED WARRANTY.
If you are an end customer, please
return the Product to the place you
purchased it from, with your
receipt. If you are a retailer, or
customer who did not buy your
product directly from Ushio please
return any defective product to the
distributor you purchased the
product from. If you purchased your
product directly from Ushio and need
warranty service, please call Ushio
at 1-800-838-7446. You must obtain a
Return Authorization Number and mark
this number on the outside of your
shipping containers. Any warranty
requests returned without a Return
Authorization Number will be
returned without service. You must
provide proof of purchase in the
form of an invoice, or dated receipt
which provides evidence that the
Product is within the warranty
period. Customers of Ushio pay
return freight to Ushio and Ushio
will pay return freight, to a North
American address, for repaired
and/or replaced product.
Products purchased through
unauthorized resell sources such as,
but not limited to, EBay, Craig's
List, etc., are purchased at the
discretion of the consumer and are
not warranted by Ushio.
Please consider the following as to what is the proper use
of the Synergy LED MR16:
FIXTURE & TRANSFORMER COMPATIBILITY
Three types of low-voltage power systems are used with
traditional MR16 lamps: regulated DC, magnetic, and
electronic. Please be aware of the following when selecting
the appropriate transformer for use with the Synergy LED
MR16.
REGULATED 12 VOLT DC: The unit works best with
regulated 12 volt DC power.
MAGNETIC (standard iron core transformer): The unit
is compatible with all types of AC magnetic transformers
used with 12 volt lighting.
ELECTRONIC: The unit is not compatible with
some electronic transformers due to its low power consumption of
less than 5 watts. Most electronic transformers require a
minimum load greater than 5 watts in order to function
properly. This is especially true of lighting fixtures that
have an integral transformer for each fixture. Accordingly,
the Synergy LED MR16 is not designed to work with these
types of integral electronic AC transformers. Installing the
Synergy LED MR16 on an integral electronic transformer voids
the warranty.
An electrician should confirm that the voltage on the line
is 12 volts. Do not exceed 12.5 volts. The power consumption
of the lamps on a circuit should not exceed the rated power
consumption of the transformer. Failure to ensure this will
void the warranty.
